This site uses cookies (see our privacy policy). By continuing to browse the site you are agreeing to our use of cookies. Close this message to continue.


24th April 2019

The EU and UK have agreed a delay to Brexit until 31 October. So how will the deadlock be broken? The UK could leave earlier if a withdrawal agreement has been ratified by MPs. The country must now take part in European elections on 23 May – if it did not the UK would have […]

2019 Holiday Delivery Schedule

29th March 2019

To view our collection and delivery schedule for the 2019 holiday periods please Click here During the Holiday period, GEM Same Day Services will provide time-critical collection and delivery services every day. For immediate collection, call 01753 681500 or book at 

2018 Rate Adjustment

7th December 2018

GEM, today announce its annual general average rate adjustment for International Express, International Standard and Domestic Products, effective January 1, 2018. In the UK and Singapore, the average price increase will be 5.0%. The price adjustment will apply to all discounted rates and contracts where agreements allow, but not to our online ShipNow product. GEM […]

2018 Christmas and New year Delivery Schedule

23rd November 2018

To see our comprehensive schedule of services to ensure that your deliveries arrive on time GEM Christmas Schedule 2018

GDPR Compliant

10th May 2018

The Data Protection Regulation (GDPR) The GDPR becomes enforceable from 25th May 2018. It is intended to extend additional protection for individuals and their data, providing greater transparency and control over where their data is saved and used. The GDPR applies to the processing of personal data of data subjects residing in the EU carried […]

Easter Delivery Schedule 2018

26th March 2018

To help you stay on top of your deliveries during the Easter holidays, please download our schedule. Happy Easter! Easter delivery schedule 2018  

GEMTrack-manage your shipments on the go

19th March 2018

Monitor and manage your parcel delivery on your mobile device anytime, anywhere with GEMTrack. Download on the Apple App store Download on Google Play Features: – Track your important deliveries – Delivery history option  

Australian GST change for Low Value Goods below AUD 1,000

The Treasury Laws Amendment (GST Low Value Goods) Bill 2017 was passed in Australian parliament on 21 June, 2017. From 1 July 2018, Australian goods and services tax (GST) will apply to sales of low value goods imported by consumers into Australia. Impact on GEM customers exporting to Australia These changes mean that, as of […]

Denied Parties

24th November 2017

Denied Parties The United Nations, European Union and United States maintain lists of individuals and businesses that cannot be shipped to because sanctions are in place due to their involvement in terrorist activity or other illegal acts. These are referred to as Denied Parties. GEM or any of our delivery partners in the supply chain […]

2017 Standard Trading Terms

30th October 2017

Our Standard Trading Terms have been updated and are effective from 1st November 2017. All business of the company is transacted strictly in accordance with our Standard Trading Conditions of the British International Freight Association (BIFA). These conditions contain limitations and exclusions and copies of these can be provided upon request or can be downloaded […]