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Easter Delivery Schedule 2018

26th March 2018

To help you stay on top of your deliveries during the Easter holidays, please download our schedule. Happy Easter! Easter delivery schedule 2018  

GEMTrack-manage your shipments on the go

19th March 2018

Monitor and manage your parcel delivery on your mobile device anytime, anywhere with GEMTrack. Download on the Apple App store Download on Google Play Features: – Track your important deliveries – Delivery history option  

Australian GST change for Low Value Goods below AUD 1,000

The Treasury Laws Amendment (GST Low Value Goods) Bill 2017 was passed in Australian parliament on 21 June, 2017. From 1 July 2018, Australian goods and services tax (GST) will apply to sales of low value goods imported by consumers into Australia. Impact on GEM customers exporting to Australia These changes mean that, as of […]

Denied Parties

24th November 2017

Denied Parties The United Nations, European Union and United States maintain lists of individuals and businesses that cannot be shipped to because sanctions are in place due to their involvement in terrorist activity or other illegal acts. These are referred to as Denied Parties. GEM or any of our delivery partners in the supply chain […]

Christmas & New Year Delivery Schedule 2017

22nd November 2017

To see our comprehensive schedule of services to ensure that your deliveries arrive on time GEM Christmas Schedule 2017

2017 Standard Trading Terms

30th October 2017

Our Standard Trading Terms have been updated and are effective from 1st November 2017. All business of the company is transacted strictly in accordance with our Standard Trading Conditions of the British International Freight Association (BIFA). These conditions contain limitations and exclusions and copies of these can be provided upon request or can be downloaded […]

GEM Singapore

28th October 2014

GEM Singapore – new additions to our growing fleet to support customer demand. Looking for a reliable and sustainable delivery partner in Singapore? Get in touch to see how we can add value to your business .  

Service Update- Russian Post Service Update- Russian Post

18th April 2013

Delays in Russia Post and Parcels E letterDelays in Russia Post and Parcels E letter

Shipping Lithium Batteries Shipping Lithium Batteries

17th April 2013

Electronic goods powered by Lithium Batteries are affected by the new 2013 IATA regulations, regardless of whether they are rechargeable (Lithium Ion) or non-rechargeable (Lithium Metal). These regulations apply when: Lithium Batteries are packed and shipped as individual items Lithium Batteries are packed separately but shipped with equipment in the same box. Example: A cell […]

Russia Service Update

18th October 2012

Tougher control measures introduced by Customs authorities in Russia can lead to significant delays in the delivery of shipments. Working with our delivery partner we have taken measures to try to minimize the impact on GEM’s customers. Please refer to the following guidelines and invoice templates available below. Guidelines: All shipments over 5 kilos will […]