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Education Case Study

Fashion retailers come and go. River Island has been in business for more than 60 years, with over 260 stores in the UK and Ireland and a rapidly-growing presence in Europe, the Middle East and Asia.

GEM understands the urgency that drives the retail sector. It’s why so many top retailers trust GEM to collect and deliver goods or samples to anywhere in the world. With multi-destinations in view, it would be easy to ship solely with one integrated worldwide network. GEM doesn’t work this way. Depending on destination, we select country-specific delivery partners whose local knowledge and reliability reflects our own. In our experience, this helps improve transit times and enhance communication at each stage of every journey. It’s exactly what River Island needs.

Constantly monitoring shipments and providing vigilant after-care, we work to exceed the obligations of our service level agreement. Our customer has the added reassurance of GETInformed, a product which provides real time proof of delivery. Any queries? They just call. Time-critical shipments could not be in safer hands.