GEM knows that reputations can be made or broken by the speed and efficiency of product delivery. Our customers’ reputations are in our hands and never more so than when delivering goods ordered online.
GEM’s e-commerce capability is trusted by a wide range of business-to-business and business-to-consumer customers, from major household name companies through to small start-ups.
Our international warehouse storage capacity, in-house systems and knowledge of distribution enable us to help build ecommerce businesses. At every stage, we enhance efficiency and stimulate demand.
With offices in London and Singapore, GEM can fulfil orders throughout different regions of the world faster and more cost-effectively. Our ability to provide customer service in local languages, across time zones and with cultural insight is a major advantage. We can hold stock, take daily orders, pick pack and ship – or post or deliver – either using a customer-requested service or recommending and arranging the most cost-effective service ourselves.
Full inventories and management reports are maintained and available online. Working closely with customers, we can supply in-depth analysis of sales trends and statistics. At the same time, our customer-focused, flexible service ensures the highest possible success rate for first time deliveries, locally or anywhere in the world.
If you run an e-commerce business and would like more information regarding our dedicated freight services, please contact our customer service team on (+65) 6908 0210