Our customer service team understands students, the pressures they are under and the fact that they aren’t always available to take a delivery at a scheduled time and place. Student shipping and moving is a particular field in which our expertise is unrivalled. GEM’s flexible service offers a range of lifestyle options to ensure that deliveries are made safely and promptly to the right person, in the right place and at a time to suit the student. To facilitate this, we offer students the option of updating delivery information online, even when a delivery is already in transit. As a result, first time delivery is maximised and returns/replacement requests minimised. GEM works with more than 70,000 students and institutions in over 180 countries. We understand what’s needed. We respond.