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GEM is committed to delivering your shipments with care. However, shipments may be handled regularly and pass through many locations before reaching their final delivery anywhere in the world. If needed, we can provide a professional freight packing and packaging service, though many customers prefer to pack their own goods.

As part of our shipping support services, we have listed some simple advice to help you pack goods as protectively as possible and make sure they arrive in the best possible condition. The following guidelines are not exhaustive.

Please note that GEM will accept no liability for the packaging advice it provides. The customer remains responsible for ensuring packaging is adequate.

If you are concerned about the packaging of your goods, we can provide a professional freight packing and packaging service prior to shipping. For further information on this or other of our shipping support services, contact our customer service team who will be happy to advise. Please call: 01753 681500 or