Since joining GEM over eight years ago Ivan has enjoyed being part of a young and close-knit company, applying both his skills and his enthusiasm to develop GEM’s IT capability.
Working in what he says is a “real family environment”, Ivan’s day-to-day challenge is to deliver flexible, relevant and accessible IT solutions which reflect the ever-evolving needs of customers.
“Technology continuously moves forward” says Ivan. “My job is to create customer-intuitive systems that work hand in hand with individual needs. The companies and organisations we work for at GEM face complex demands in an ever more competitive marketplace. Our customers need to know that, 24 hours a day, seven days a week, they can track their consignments anywhere in the world. They need to know that if a crucial package is in transit its progress can be tracked via our live website, via iPhone or via our android app. at any time. It’s my job to keep customers up to date and to deliver systems that work with them, hand in hand. It’s all about peace of mind.”